Scan N Go
Come in and have your tax documents scanned during your 20-minute scheduled appointment.
What people are saying about VITA...
So pleased. The gentleman who helped went out of his way to accommodate and help me with the tax return.
211 is always helpful and this was the best tax experience I have had.
I have been using this service for years. Thank you!
I would highly recommend this service to others.
I have all my friends and family using the service now.
Super happy and glad to have the service.
The service is great and I want to thank everyone for helping.
How does this work?
Bring your tax documents to your VITA appointment so we can scan them into our tax software. An IRS trained and certified volunteer will complete and electronically file all federal and state tax returns and forms remotely.
If you are required or qualify to file a city tax return, it will be prepared for you to drop off or mail in to the appropriate recipient.
You will view and sign your tax return electronically.
Am I eligible?
Singles or married couples (with or without children) with incomes below $60,000 are eligible for the Scan N Go service.
Is this service right for me?
If you like quick, efficient, and easy, you will love our Scan N Go service. It is very easy and has minimal contact for the client and the volunteer. At your scheduled 20 minute intake appointment, you will submit your documents and information and answer any questions the Intake Specialist may have. Clients must have a valid and working email address.
Where and when are appointments ?
Location: Goodwill Industries of West Michigan, 271 East Apple Avenue, Muskegon, MI 49442
Appointment Times: Monday – Thursday: 9am – noon and 1 – 4pm
Appointment Dates: February 1 – April 15. (Scheduling of appointments starts January 19)
What do I have to do?
Appointment scheduling does not begin until January 19. Call 2-1-1 to schedule your Scan N Go appointment and to verify your eligibility for the tax services. The 211 call specialist will also advise you of the identification, forms and documents (see below) you must bring with you to the VITA appointment in order to have your tax return prepared.
BOTH spouses MUST be present for a joint return.
You MUST bring:
- Social Security or ITIN cards for you, your spouse and any dependents.
- Photo ID for you and your spouse.
- All income forms: W2, 1099, 1098, SSI, etc.
- Information from all other income sources.
- 1095A or other healthcare information.
To ensure you get all your credits and deductions, bring all of the following that apply to you:
- Copy of last year's tax return, if available.
- Amount spent on child/dependent care and care provider's name, address, tax ID number.
- Heating paid in the prior year.
- If you are a DTE customer, bring the last bill of the prior year.
- Monthly rent amount and total rent paid in prior year (2020).
- 2020 summer and winter property tax bills.
- Bank routing and account numbers (checking or savings).
- Information needed for other deductions/credits.